Instruction about the revocation policy for consumers concerning the delivery of digital content which is not provided on physical media (e.g. eBook and software download).
A “Consumer” is any individual entering into a legal transaction for a purpose not related to his or her business, trade or self-employed professional activity.
Right of Revocation
You have the right to revoke the order within 14 days without further specifications. The revocation period amounts to fourteen days starting with the day the contract is concluded. If you want to make use of your revocation right you have to inform us (Kontakt blabla) of your decision to revoke this contract with a clear statement in written form (e.g. by letter or email). You can use the attached sample revocation form but it is not exclusively required. As regards compliance with the revocation period it is sufficient for you to send the notification of your exertion of the revocation right before the revocation period has expired.
Consequences of the Revocation
If you revoke this contract we are bound to reimburse all payments that we have received from you immediately and within 14 days at the latest as of the day on which we received the notification of your revocation. This includes the shipping costs but does not apply if you wish to choose a delivery type other than the most favourable standard delivery offered by us.
We use the same use of payment for the refund that was used for the initial transaction unless expressly otherwise agreed upon; on no account do we charge extra fees for the refund.
Sample Revocation Form
If you wish to revoke the contract please fill in the this form and return it to us:
– To luafox, Inhaber: Michael Gerbracht, Wilhelmsdorfer Str. 2, 14776 Brandenburg a.d. Havel
– Hereby I/we (*) revoke the contract made by me/us (*) concerning the purchase of the following goods (*)/ the provision of the following services(*)
– Ordered at (*)/ received at (*)
– Name of the consumer/s (*)
– Signature of the consumer/s (*) (only required if the revocation is sent in paper form)
Delete as applicable.